Substantive questions of the framework agreement. 27 June 2022 09:32 Updated For substantive questions about the Master Agreement, please contact the Service Desk at email@example.com. Please state your name and the agreement number. Related articles What is a framework agreement? Approve Framework agreement Where and how can I enter my bank details in my profile? What is the entrepeneurscheck? What does professional and corporate liability entail? Comments 0 comments Please sign in to leave a comment.