Substantive questions of the framework agreement. 27 June 2022 09:32 Updated For substantive questions about the Master Agreement, please contact the Service Desk at firstname.lastname@example.org. Please state your name and the agreement number. Related articles What is a framework agreement? Approve Framework agreement What is W&S rate? Where and how can I enter my bank details in my profile? How do I add a professional to my supplier profile? Comments 0 comments Please sign in to leave a comment.